Unscheduled Outage

I wonder how many posts there are out there with the tags of “Charter” and “bullshit”.  I haven’t actually looked but something tells me I’m not the first to put them together.

I’ve been down the last 2 days.  A call to Charter revealed (after 40 minutes of convincing them that my modem is perfectly fine) that there was an unscheduled outage from 8AM – 5PM.  Yes, that’s right.  An unscheduled outage from 8AM – 5PM.

I asked the operator if there was anything unscheduled for tomorrow — I don’t think she got it.

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